Refund Policy

Thank you for choosing Fewne Assets (https://assets.fewne.in/). We strive to provide high-quality digital products, including automation tools, browser extensions, AI prompt generators, mini-courses, and e-books.

Please read this policy carefully before making a purchase. By purchasing any digital product or service from our website or Android application, you agree to the terms outlined below.

1. Digital Products and "No Refund" Policy

Given the nature of our business, Fewne Assets exclusively sells digital goods and software that are instantly accessible upon purchase. Because digital items cannot be "returned" in the traditional sense, all sales are strictly final.

  • We do not offer refunds, returns, or exchanges once a product has been purchased and the digital access has been granted.

  • We do not offer cancellations for successful transactions since the delivery of our digital assets is automated and immediate.

  • Please ensure that you read the product description, requirements, and features carefully before making a payment.

2. Payment Failures and Automatic Refunds

We understand that technical glitches or network issues can sometimes occur during the checkout process. Our payment gateway partner, Razorpay, handles all transactions securely.

  • Money Deducted but Order Failed: If your transaction fails or gets interrupted, but the purchase amount is still deducted from your bank account, credit card, or UPI, our system will automatically initiate a refund.

  • Refund Processing Time: The automatically refunded amount is typically credited back to your original payment method within 5 to 7 business days, depending on your bank's processing time.

3. Manual Resolution and Support

If you face an issue where your money was deducted but you did not receive access to the digital product, or if the automatic refund has not been credited after 7 business days, you do not need to worry.

Our support team is always available to resolve your issue manually. We can either verify the transaction and manually grant you access to your purchased asset, or we can process the refund from our end.

4. Contact Us for Payment Issues

For any payment-related disputes, failed transaction queries, or manual refund requests, please contact our support team immediately with your transaction ID, registered email, and a screenshot of the payment deduction.